For Buyers and Sellers...

Where to Turn for Help

If you have problems during a transaction, try to work them out directly with the seller, buyer or site operator. If that doesn't work, file a complaint with:

• the attorney general's office in your state.
• your county or state consumer protection agency. Check the blue pages of the phone book under county and state government.
• the Better Business Bureau.
• the FTC. File a complaint online at www.ftc.gov or call toll-free 1-877-FTC-HELP (1-877-382-4357).

1. The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
2. The Internet Fraud Complaint Center (IFCC) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C). File a Complaint
3. Also check the following Resources for filing fraud complaints (Provided by LinkScan^TM): Where to Complain About Frauds & Scams on the Internet (http://www.elsop.com/wrc/complain.htm)
   
4. econsumer.gov!
   A joint project of consumer protection agencies from 17 nations
   Click on the above link to file a cross-border complaint that will be quickly accessible to multiple government enforcement agencies. The information contained in your complaint will allow the government agencies to spot current fraudulent schemes and help us decide how we might take action. By reporting your complaint you may also help prevent other consumers from having the same problem you experienced.